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Location Confirmation Documentation

Complete guide to using the Englander Location Confirmation app for Linnworks inventory management.

Getting Started

1. Installation

Product Location Confirmation is on Google Play. It needs Android 8.0 or later, and is optimised for Zebra handheld scanners.

1. On the scanner or phone, open the Google Play Store
2. Search for Product Location Confirmation, or use this link
3. Tap Install, then launch the app

1a. Installing across a fleet of managed scanners

Most warehouses manage their handhelds centrally and don't want staff installing apps themselves. Your IT team can push the app to every device at once using Managed Google Play:

1. Enrol the scanners in Android Enterprise through your existing device management system — SOTI MobiControl, VMware Workspace ONE, Ivanti, 42Gears and Zebra StageNow all support this
2. In your management console, search Managed Google Play for Product Location Confirmation and approve it
3. Assign it to the device group for your warehouse scanners. It installs silently, with no prompts and no Play Store access needed on the device
4. Staff open the app and sign in with their own Englander account

Package name	com.jhr.scan
Requires	Android 8.0 (Oreo) or later
Tested on	Zebra TC-series handheld scanners

We don't offer a direct APK download. Because the app is distributed through Google Play, Android will not run a copy installed from anywhere else. Managed Google Play gives your IT team the same central control, and keeps automatic updates and security fixes working.

If your scanners are provisioned without Google Play services, email support@englander.ai and we'll work out the best route for your fleet.

2. Account Setup

Your first screen is account creation. This is an Englander account, not your Linnworks login — each member of staff gets their own, which is how the app records who scanned what.

1. Tap "Create Account"
2. Enter your email address
3. Create a secure password (minimum 6 characters)
4. Tap "Create Account"

Forgotten your password later on? Reset it in the app, or at englander.ai/login.

3. Link Your Linnworks Account

Until this is done the app has nothing to show you — it will say "Please link your Linnworks account in Settings before using this app".

1. Tap the Settings icon (⚙️) in the top right
2. Tap "Link Linnworks Account"
3. A browser will open with the Linnworks authorization page
4. Log in to your Linnworks account
5. Authorize the Englander app
6. You're linked — go back to the main screen and start scanning

Using the App

Selecting a Warehouse Location

1. On the main screen, tap the location dropdown at the top
2. Select your warehouse from the list
3. The app will remember your selection

Scanning Items

1. Use your scanner to scan a product barcode
2. The app will display:
   • Product title
   • SKU
   • Current stock level
   • Current bin location (if assigned)

Confirming Bin Locations

1. After scanning an item, you'll be prompted to scan the bin location
2. Scan the bin rack barcode
3. Tap "Confirm Location" to save
4. The location is updated in Linnworks immediately

Updating Stock Levels

1. After scanning an item, enter the quantity to add in the "Add Stock" field
2. Tap "Add to Stock"
3. Stock level updates in Linnworks immediately

Pro Mode (Manager Features)

Enabling Pro Mode

1. Tap the Settings icon (⚙️)
2. Tap "Enable Pro Mode Protection"
3. Set a 4-digit passcode
4. Toggle "Pro Mode" at the top of the main screen
5. Enter your passcode

Pro Mode Features

• Skip Location Scan: Bypass bin location confirmation when needed
• Direct Stock Adjustments: Add stock without location confirmation
• Override Restrictions: Access all features without constraints

Settings

Pro Mode Protection

Restrict Pro Mode access with a passcode to prevent unauthorized use.

Sound Settings

• Success Sound: Enable/disable audio feedback for successful scans
• Error Sound: Enable/disable audio feedback for errors

Haptic Feedback

Enable/disable vibration feedback for scan events.

Troubleshooting

No Linnworks Account Linked

Solution: Go to Settings → Link Linnworks Account and complete the OAuth flow.

Location Not Loading

Solution: Check your internet connection and ensure you've linked your Linnworks account.

Scanner Not Working

Solution: The app uses DataWedge on Zebra scanners. Ensure DataWedge is enabled and configured to send scans to the app.

Session Expired

Solution: The app will automatically refresh your session. If issues persist, try signing out and back in.

Subscription & Billing

The plan

£12/month + VAT, charged per Linnworks account rather than per user — so your whole warehouse team is covered by one subscription. A 14-day free trial is included.

Payment is handled through the Linnworks Payment Gateway as part of your Linnworks subscription. Card details never reach our systems.

Managing your subscription

Once the listing is live, you'll manage your plan in the Linnworks Application Store — view it, change it or cancel it there. You can check your current status any time in the app under Settings → Subscription, or at englander.ai/dashboard.

Cancellation

Cancel through the Linnworks Application Store (Subscriptions). You'll keep access until the end of your current billing period.

Support

Contact Us

Email: support@englander.ai

Technical Support

For technical issues, please include:

• Your email address
• Device model (e.g., Zebra TC21)
• Android version
• Description of the issue
• Steps to reproduce (if applicable)

Privacy & Security

Your data is secure and encrypted. We comply with GDPR and UK data protection laws.

Read our Privacy Policy and Terms of Service.