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Location Confirmation Documentation

Complete guide to using the Englander Location Confirmation app for Linnworks inventory management.

Getting Started

1. Installation

1. Download the app from the Google Play Store
2. Install on your Zebra scanner or Android device
3. Launch the app

2. Account Setup

1. Tap "Create Account"
2. Enter your email address
3. Create a secure password (minimum 6 characters)
4. Tap "Create Account"

3. Link Your Linnworks Account

1. Tap the Settings icon (⚙️) in the top right
2. Tap "Link Linnworks Account"
3. A browser will open with the Linnworks authorization page
4. Log in to your Linnworks account
5. Authorize the Englander app
6. Your account is now linked! 14-day free trial starts automatically.

Using the App

Selecting a Warehouse Location

1. On the main screen, tap the location dropdown at the top
2. Select your warehouse from the list
3. The app will remember your selection

Scanning Items

1. Use your scanner to scan a product barcode
2. The app will display:
   • Product title
   • SKU
   • Current stock level
   • Current bin location (if assigned)

Confirming Bin Locations

1. After scanning an item, you'll be prompted to scan the bin location
2. Scan the bin rack barcode
3. Tap "Confirm Location" to save
4. The location is updated in Linnworks immediately

Updating Stock Levels

1. After scanning an item, enter the quantity to add in the "Add Stock" field
2. Tap "Add to Stock"
3. Stock level updates in Linnworks immediately

Pro Mode (Manager Features)

Enabling Pro Mode

1. Tap the Settings icon (⚙️)
2. Tap "Enable Pro Mode Protection"
3. Set a 4-digit passcode
4. Toggle "Pro Mode" at the top of the main screen
5. Enter your passcode

Pro Mode Features

• Skip Location Scan: Bypass bin location confirmation when needed
• Direct Stock Adjustments: Add stock without location confirmation
• Override Restrictions: Access all features without constraints

Settings

Pro Mode Protection

Restrict Pro Mode access with a passcode to prevent unauthorized use.

Sound Settings

• Success Sound: Enable/disable audio feedback for successful scans
• Error Sound: Enable/disable audio feedback for errors

Haptic Feedback

Enable/disable vibration feedback for scan events.

Troubleshooting

No Linnworks Account Linked

Solution: Go to Settings → Link Linnworks Account and complete the OAuth flow.

Location Not Loading

Solution: Check your internet connection and ensure you've linked your Linnworks account.

Scanner Not Working

Solution: The app uses DataWedge on Zebra scanners. Ensure DataWedge is enabled and configured to send scans to the app.

Session Expired

Solution: The app will automatically refresh your session. If issues persist, try signing out and back in.

Subscription & Billing

Free Trial

When you link your Linnworks account, you automatically get a 14-day free trial. No credit card required.

After Trial

Subscription: £40/month per user

Payment is processed securely via Stripe.

Managing Your Subscription

You can manage your subscription in two ways:

1. Web Dashboard: Visit englander.ai/dashboard to view trial status, manage subscriptions, and update billing details.
2. App Settings: Tap Settings → Subscription to subscribe or manage your plan.

Cancellation

Cancel anytime from the web dashboard by clicking "Manage Subscription" which opens the Stripe Customer Portal. You'll have access until the end of your billing period.

Support

Contact Us

Email: support@englander.ai

Technical Support

For technical issues, please include:

• Your email address
• Device model (e.g., Zebra TC21)
• Android version
• Description of the issue
• Steps to reproduce (if applicable)

Privacy & Security

Your data is secure and encrypted. We comply with GDPR and UK data protection laws.

Read our Privacy Policy and Terms of Service.